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My package status delivered but I did not receive any delivery - TRK AQ026297100

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Based on the tracking, it clearly shows that the parcel has been delivered however no delivery was made to my address. I would appreciate it if you can assist on this.

1 Answer(s)

user
Hi Mechiel,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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