My package says delivered l have checked neighbors post office.

Asked by Patricia | 5/9/2022 11:18:51 PM

My package says delivered but I have not received it I cannot get information on the seller the website is gone customer service keeps telling me the same thing that it was delivered I do not have it I want my money back

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 5/11/2022 8:42:31 PM Reply

Hi Patricia,

In normal, if you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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