My package says delivered, but to another country and not the right place

Asked by cecilie281293 | 4/28/2021 4:53:07 AM

My package LZ742353382CN is delivered to France, but i live in Denmark. My adress is Rebekkavej 27, st tv, 2900 Hellerup in Denmark. In tracking it says succecfully delivered, but it has not been delivered to my adress. Hope you can help!

Thanks

/ Cecilie

You may get the answer from the following articles:

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1 Answer(s)

Daisy | 5/12/2021 11:44:28 PM Reply

Hi cecilie281293,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. The seller should give you a solution at last if you couldn't get it.

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