Hi catherine,

Is your destination Germany? According to the tracking information, AS845732178CN was delivered on October 6 in Philippines. If the address is not right, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AS845732178CN
Package status: Delivered
Country: China -> Germany
2023-10-06 11:20 Philippines delivered, [delivered] Philippines, Delivered [DE]
2023-10-03 21:20 【Delivered】, Delivered 【DE】
2023-10-02 20:20 The local post office in the Philippines [in transit], the express is in transit within the country
2023-10-01 21:20 The Philippines has been properly invested, and the Philippines has been properly invested【DE】
2023-10-01 20:30 Philippines outbound delivery, outbound delivery【DE】
2023-09-29 20:20 CA DISTRIBUTION CENTER IN THE PHILIPPINES, CA DISTRIBUTION CENTER, DEPARTS FROM THE PROCESSING CENTER
2023-09-29 19:25 Philippine mail is in transit within the country, and express mail is in transit within the country
2023-09-27 20:20 Philippine customs clearance completed to the transshipment country, express mail leaving the processing center【DE】
2023-09-26 19:25 CA NETWORK DISTRIBUTION CENTER IN THE PHILIPPINES, NETWORK DISTRIBUTION CENTER, DE-SHIPMENT LEAVING PROCESSING CENTER
2023-09-24 19:29 Philippine mail arrives at the delivery processing center【Customs clearance】, Express arrives at the processing center【DE】
2023-09-22 20:20 Philippines ORD, destination country customs clearance completed [ORD], express shipments in transit within the country
2023-09-22 17:25 China Leave processing center, express shipments in transit within the country
2023-09-20 15:29 China Arrive at processing center, express shipments are in transit within the country
2023-09-18 19:29 Greece ORD, Arrival Country, Express Arrival Processing Center【DE】
2023-09-17 23:25 China left the [Hong Kong Processing Center] has been exported and sealed, and the express mail has left the processing center
2023-09-14 22:29 Hong Kong, Express Arrival Processing Center【Hong Kong】
2023-09-14 17:25 China SZX, Qiyun [China], Express in transit within the country
2023-09-12 21:25 Shenzhen, Express Leaving Processing Center【Shenzhen】
2023-09-09 14:25 Shenzhen, Express Arrival Processing Center【Shenzhen】
2023-09-08 19:48 Shenzhen, Leave the drop-off point【Shenzhen】
2023-09-08 19:36 Shenzhen processing center has received and sent, express arrival at the processing center [Shenzhen processing center has received and sent]