My package says delivered but I did not get it.

Asked by Cherelle17 | 8/31/2021 7:12:43 AM

The tracking info says I have received my package but I did not get it. The USPS cannot track the package in the United States because the number is not transferrable in our postal system. I am now out over $100.00 and not getting answers from anyone as to where my package went. I want this corrected quickly as I have been trying to get answers for quite some time now. The tracking code is AS713584335CN

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 8/31/2021 11:41:49 PM Reply

Hi Cherelle17,

According to the tracking information, AS713584335CN was delivered on August 4. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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