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my package returned to its origin?

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my guide number LZ501015478CN says:

01-dic-2020 15:17
Correos de México
En zona de intercambio int. hacia el país destino, previo Aduana
China
01-dic-2020 16:25
Correos de México
Deposito del Cliente en el país de origen
China
01-dic-2020 16:25
EMS China Post
Package Received
GUANGZHOU
01-dic-2020 16:25
Aliexpress-Cainiao
Package Received
01-dic-2020 16:41
EMS China Post
Depature from Local Sorting Center
GUANGZHOU
01-dic-2020 16:41
Aliexpress-Cainiao
Depature from Local Sorting Center
01-dic-2020 17:06
EMS China Post
Arrival at Regional Sorting Center
GUANGZHOU
01-dic-2020 17:06
Aliexpress-Cainiao
Arrival at Regional Sorting Center
02-dic-2020 06:56
EMS China Post
Dispatched from Office of Exchange
GUANGZHOU
02-dic-2020 06:56
Aliexpress-Cainiao
Dispatched from Office of Exchange
02-dic-2020 09:54
Aliexpress-Cainiao
Departure from Regional Sorting Center
02-dic-2020 10:16
EMS China Post
Handed over to Forwarding Agent for Transit
GUANGZHOU
02-dic-2020 10:16
Aliexpress-Cainiao
Handed over to Forwarding Agent for Transit
22-dic-2020 16:51
EMS China Post
Returned
GUANGZHOU
22-dic-2020 22:15
EMS China Post
Returned
GUANGZHOU
22-dic-2020 22:15
EMS China Post
Dispatched from Office of Exchange
GUANGZHOU
23-dic-2020 02:37
EMS China Post
Departure from Regional Sorting Center
GUANGZHOU
23-dic-2020 04:32
EMS China Post
Handed over to Forwarding Agent for Transit
GUANGZHOU

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2 Answer(s)

user
Hi Alejandro Rdz,

It didn't pass the check and was returned back for two times. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.
user
Halo im from indonesia i need help my two packages always returned to its origin for 4 times, and i have waited for more a month long, its send by the seller at 27 may untill now the status RETURNED again and again.. i try to call ems post but no one can speak english, here one of my package and the other package with same cause problem : LZ009995335CN
June 27, 2024 4:53pm
Departure From Regional Sorting Center
Zhengzhou, China
June 27, 2024 3:12pm
The Message Arrives At The Processing Center
Zhengzhou, China
June 27, 2024 11:53am
Returned
Zhengzhou, China
June 24, 2024 8:01am
Returned
Guangzhou, China
June 24, 2024 7:03am
Handed Over To Airlines
Guangzhou, China
June 19, 2024 11:35pm
Departure From Regional Sorting Center
Guangzhou, China
June 19, 2024 9:07pm
The Message Arrives At The Processing Center
Guangzhou, China
June 17, 2024 8:09pm
处理中心分拨扫描
Zhengzhou, China
June 17, 2024 3:51pm
Departure From Regional Sorting Center
Zhengzhou, China
June 17, 2024 12:25pm
The Message Arrives At The Processing Center
Zhengzhou, China
June 17, 2024 11:02am
Dispatched From Office Of Exchange
Zhengzhou, China
June 17, 2024 10:53am
Returned
Zhengzhou, China
June 14, 2024 8:05am
Returned
Guangzhou, China
June 14, 2024 7:20am
Handed Over To Airlines
Guangzhou, China
June 13, 2024 2:52pm
Departure From Regional Sorting Center
Guangzhou, China
June 13, 2024 2:27pm
The Message Arrives At The Processing Center
Guangzhou, China
June 11, 2024 7:49pm
处理中心分拨扫描
Zhengzhou, China
June 11, 2024 4:02pm
Departure From Regional Sorting Center
Zhengzhou, China
June 11, 2024 10:07am
The Message Arrives At The Processing Center
Zhengzhou, China
June 11, 2024 9:21am
Dispatched From Office Of Exchange
Zhengzhou, China
June 11, 2024 9:08am
Returned
Zhengzhou, China
June 7, 2024 7:22am
Returned
Guangzhou, China
June 7, 2024 7:10am
Handed Over To Airlines
Guangzhou, China
June 6, 2024 3:07pm
Departure From Regional Sorting Center
Guangzhou, China
June 6, 2024 2:19pm
The Message Arrives At The Processing Center
Guangzhou, China
June 4, 2024 4:17pm
Departure From Regional Sorting Center
Zhengzhou, China
June 4, 2024 3:31pm
The Message Arrives At The Processing Center
Zhengzhou, China
June 4, 2024 10:30am
Returned
Zhengzhou, China
May 31, 2024 8:00am
Returned
Guangzhou, China
May 31, 2024 7:59am
Handed Over To Airlines
Guangzhou, China
May 30, 2024 3:06pm
Departure From Regional Sorting Center
Guangzhou, China
May 30, 2024 1:59pm
The Message Arrives At The Processing Center
Guangzhou, China
May 28, 2024 5:09pm
Departure From Regional Sorting Center
Zhengzhou, China
May 28, 2024 2:52pm
Dispatched From Office Of Exchange
Zhengzhou, China
May 28, 2024 2:51pm
Item Returned From Customs?
Zhengzhou, China
May 28, 2024 8:10am
Item Presented To Customs
Zhengzhou, China
May 27, 2024 2:24pm
The Message Arrives At The Processing Center
Zhengzhou, China
May 27, 2024 12:41pm
Depature From Local Sorting Center
Zhengzhou, China
May 27, 2024 12:36pm
揽投配发
Zhengzhou, China
May 27, 2024 12:12pm
Package Received
Zhengzhou, China

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