My package is waiting to declare at customs, how do I do this?

Asked by Ariane Erasmus | 11/19/2021 8:31:23 PM

My package has been at customs since 4/11/21 "waiting for recipient to declare at customs" how do I declare it and get it delivered?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

China Import and Export Regulations 2024

1 Answer(s)

Daisy | 11/21/2021 2:02:50 AM Reply

Hi Ariane Erasmus,

You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

Related Questions

My package status says pending to declare to the customs how do l declare (1 reply)

What should I do (2 replies)

I returned an item to the seller. My tracking shows that my item has been on hold in customs for a month now. I was told it is waiting on recipient to declare it but they refuse to call to do so. Is there any way other way to declare the package of recipient is refusing to do so? Its a returned item and they are refusing to refund me my money until the item arrives in their warehouse but they will not call to declare it. I just want my refund.
Recipient info:
Receiver: Sihan Mei
Number:18679503303
Address: 3rd Floor, Area A, Hongzhi Technology Park, Hongying Road No.2, Fenggang Town, Dongguan City, Guangdong Province, 523000, China
USPS tracking number: LH126790224US

What is the next steps? (1 reply)

I sent MacBook display as an Aliexpress return item and now tracking for my package is showing Shenzhen City, waiting for the recipient to declare to the customs (EE087971695KZ). What are the next steps to import the item?

Return Packge Held by Chinese Customs (3 replies)

reclamation from Brazil (4 replies)

Held in customs (1 reply)

What means ,Waiting for Customs Declaration by Addresse‘ (2 replies)

Recipient doesn't want to contact with custom to receive the package -what to do (0 reply)