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My package is stucked in Shenzen for almost 20days

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hello,
can you please check my shippement why it is still stucked in Shenzen as per Tracking from 26/01/2022 till now .
here some details:
Track ID= RV593429014CN
ITem Collected on: 2022-01-07 21:21
Thanks in advance for your support.
Regards

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1 Answer(s)

user
Hi RaoufDjani,

It's delayed due to the Chinese Spring festival. It should be normal now. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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