Hi Jorge,

Please provide the tracking number in order to check it for you.

My order as the information that arrive to country destination but my local post office didn’t receive anything and if I check the details my package is on Europe.
Got 2 orders in the same situation
RE057973984CN
RV393718832CN

Hi Jorge,

These two packages are at some other point along the way to Portugal now. You need to wait for more days to get update showing they arrive in Portugal.

Hi daisy

The problem is that the information that I have from the seller is that the package has arrive to the country destination, my package is on transit since April

Hi Jorge,

The seller misunderstands the tracking information. 'Arrive at the Sita processing center' doesn't mean it arrives in Portugal. They are in some other country in Europe now.

Number: RE057973984CN
Package status: In transit
Country: China -> Portugal
2020-06-01 09:07, Arrive at the Sita processing center
2020-05-29 16:53, Arrive at the Sita processing center
2020-05-27 17:51, Arrive at the Sita processing center
2020-05-25 14:14, Arrive at the Sita processing center
2020-05-22 09:26, Leaving Chongqing Unity Village Central Station, China
2020-05-20 07:45, Beijing, Has Been Delivered by Airline
2020-05-20 07:45, Beijing, Has Been Delivered by Airline
2020-04-30 20:29, Beijing, leave the Beijing International Mail Exchange Station, next stop ,Beijing International Mail Exchange Station( via transfer)
2020-04-28 09:44, Beijing, Beijing International Mail Processing Center has been exported to direct seal
2020-04-27 00:27, Beijing, arrived at the Beijing Xinshun Processing Center (via transfer)
2020-04-25 21:22, Changsha City, leave the Changsha Mail Processing Center, the next stop ,Beijing Xinshun Processing Center( via transfer)
2020-04-25 18:14, Changsha City, arrived at the Changsha Mail Processing Center (via transfer)
2020-04-24 13:02, Yueyang City, leave the Postal Yueyang Express Parcel Bureau, the next stop ,Changsha International
2020-04-24 11:37, Yueyang City, "Post Yueyang City Express Parcel Bureau" has received