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My package is stuck and delay over 19days

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Hi , please help ED000602195IT due to local post in milan. There’s 2 address on my package, one in english and one in chinese. But the correct address is in chinese.. i send it from milan to guangzhou and t’s been 19 days delay but local post in china didn’t want to send my package eventhough the receiver already state that’s their package in guangzhou.

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