China Post: 86 10 11185 EMS: 86 10 11183

My package is still in customs.

|

AG200099266CN I asked about this package earlier and you said to talk to the seller. I talked to the seller and she said the package should be sent. How much longer will the package be in customs? It's been there more than two weeks.

You may get the answer from the following articles:

1 Answer(s)

user
Hi Lynn Jacobs,

In normal, it should be cleared in a week. It's not normal that it's still stuck at the customs now. You need to let the seller open a case to check with China Post and give you a reply.

Related Questions

Package stuck at customs for more than 2 months. (2 replies)

Can I get an update on package CY001791760CN please.
If it still held up in customs, what can I do?
If its not at customs anymore, can you tell me why it didn't pass customs ?
I already paid the tax to the seller so that cant be the problem.
Thank you. Have a nice day.

Package stuck at customs for more than 3 months. (2 replies)

Can I get an update on package CY001791760CN please.
If it still held up in customs, what can I do?
If its not at customs anymore, can you tell me why it didn't pass customs ?
I already paid the tax to the seller so that cant be the problem.
Thank you. Have a nice day.

Why is my package is stuck in customs? (2 replies)

I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020.
CH100283313US

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!