My package is held up in China Customs

Asked by Deatrie Perry | 8/19/2021 9:22:41 AM

I returned a package to a seller on July 2, 2021. The package was received and cleared China Customs on 7/18/2021. It has been help in China Customer since 7/18/2021. My tracking number is LH145107614US. I checked today and it states it is still there. How do I get this package released and delivered to the seller?

Thanks!

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1 Answer(s)

Daisy | 8/20/2021 8:30:33 PM Reply

Hi Deatrie Perry,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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