Hi Aleks,

It has been released by the customs.

Number: CB038475434RU
Package status: In transit
Country: Russian Federation -> China
2021-02-24 13:32 Beijing, Customs has been released
2021-02-22 08:52 Beijing, import customs retained for inspection
2021-02-20 13:53 Beijing, pending the recipient to declare to the customs
2021-02-20 09:35 Beijing, sent to the import customs
2021-02-19 09:21 Beijing, sent to the import customs
2021-02-14 12:49 Moscow, leaving the Foreign Export Swap Bureau (not yet arriving at China Post)
2021-02-14 12:49 Moscow, leave the Moscow Processing Center
2021-02-14 03:39 Moscow, Moscow has been exported straight
2021-02-12 11:16 Moscow, to the Foreign Export Swap Bureau
2021-02-03 18:17 Russia, Russia has been accepted

Hello! My package is RW101096612KZ. I’ve checked it’s status and it says 待收件人向海关申报. What should I do ?

Good afternoon. I sent a return to China - a box with shoes. Tracking number is CL126769297RU.
I received a message from Chinese customs that i need to provide documents confirming payment. You have specified a phone number for the contact. Message: 待收件人向海关提交申报材料，【深圳市国际报关行】，电话：0755-26755971.
When I call this phone number, I receive an answer that the dialed number does not exist. Please help with the contact phone number and e-mail, where I can send supporting documents about payment.

Good afternoon. I sent a return to China - a box with shoes. The tracking number is CL126769297RU. I received a message from Chinese customs that you need to provide documents confirming payment. You have specified a phone number for the contact.

Message: 待收件人向海关提交申报材料，【深圳市国际报关行】，电话：0755-26755971.

When I call this phone number, I receive an answer that the dialed number does not exist. Please help with the contact phone number and e-mail, where I can send supporting documents about payment.