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My package hasn't moved in shipping

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Tracking # AQ831309261CN. Hi my items seems to be stuck in one location and there are no updates on it being moved to be delivered to me. Can you please get back to me?? Its been over a month.

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
How do I track a package from China?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi MarcieM,

It's in transit in the Us now. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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