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My package hasnt delivered. It says delivery failed. I would like a refund.

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I have waited about 20 days and my package hasnt arrived. It says delivery failed. Can i receive a refund for this since it wasnt delivered to the address that i put? Here is my tracking number AG784054146CN. Thanks.

You may get the answer from the following articles:

How long does it take to ship via China Post?
Wrong parcel address. How to change it?
What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

1 Answer(s)

user
Hi Gorshua,

Yes, you can try to contact your bank or visa company or Paypal if you pay by this way to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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