My package has not moved since 10/24

Asked by Karen | 12/10/2020 4:35:39 PM

Hi, can someone check tracking #LY510039455CN? The package has not moved since 10/24. I cannot get in touch with the seller. When I try to send an email, it just comes back as "undeliverable". Can you please let me know where the package is and what happens next? Also, if you have any information on the seller, may I have that? Thank you, Karen

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 12/13/2020 8:17:27 PM Reply

Hi Karen,

It was handed over to the carrier transport on October 25 and usually takes about 30-60 days to have update showing it arrives in the USA after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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