My package has been stuck on destination country almost a month now

Asked by Sampa Banda | 9/28/2021 1:05:29 AM

Hello
My order SY14111752363 has been stuck on destination country for almost a month now. I would like to know the status of my order now. When will it be delivered?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

2 Answer(s)

Sampa Banda | 9/28/2021 2:47:46 PM Reply

And there is no contact information for the seller

Daisy | 9/29/2021 6:45:54 PM Reply

Hi Sampa Banda,

It's sent by SUNYOU Express. It arrived in your country on August 29. You need to contact the seller to ask if there is another tracking number to track it when it's in India. If it couldn't be delivered in time, you need to let the seller give you a solution as soon as possible. If the seller couldn't be connected, you can only open a dispute to get refund if it couldn't be delivered in time.

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