My package has been stuck for over a month with no updates.

Asked by alimurtaza780 | 4/23/2020 12:22:42 AM

(Tracking ID: RV373896913CN)
Hey!
My tracking hasn’t updated for a month (Tracking ID: RV373896913CN)- it’s stuck at “Dongguan City - Has been exported directly” and hasn’t moved at all. Could you help me by tracking my package and clarifying when I could expect to receive it?

It also says EDI-Received but no movement for over a month. Is it still in China?

(Tracking ID: RV373896913CN)

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 4/23/2020 5:36:57 AM Reply

Hi alimurtaza780,

It has left China and is in transit to Pakistan now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days (after it left China) to have update showing it arrives. Please wait for more days to get update.

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