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My package has been seized by customs. Is there a way to get them released?

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My package has been seized by customs and I wanted to know if you could help get them to me.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?
List of China Post Forbidden Items
China Import and Export Regulations 2024

1 Answer(s)

user
Hi Semaj,

Sorry, we are only a tracking platform. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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