My Package Has Been In Transit 38 Days

Asked by Lizzie | 5/14/2024 8:02:02 AM

My package has been in transit 38 days where is it... it should have been here over a week ago.
Tracking Number: # AT359841732CN
I have been waiting for it everyday and it hasn't updated since May 8th and it is a gift and the seller isn't responding to my messages any more.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 5/14/2024 8:20:45 PM Reply

Hi Lizzie,

I suggest you wait for another ten days to see. If the seller doesn't reply you and you couldn't get it in two months, it's not normal. You need to try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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