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My Package from Shanghai Post Office is after 89 Days still not delivered to me.

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I posted my Package on 2024-09-28 at China Post Office. Delivery by Surface because the Post employee said it did not apply for SAL or Plane. This I did not understand anyway because in the package were 3 simple Power Supplies, 1 SMD Rework-station and 1 19-INCH empty 3U Cabinet.
After Customs check in Guangdong the package is lost since 2024-10-09.
Please can you tell me were my package is now? The tracking stopped also after this Date. Who is the Carrier/Transporter?

Best regards, Michael Kessner

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1 Answer(s)

user
Hi Michael Kessner,

The package containing Power Supplies couldn't be shipped by air. If it's shipped via surface, it takes a long time may be three months. If you couldn't receive it in three months, you need to contact the post office in Shanghai to check it for you and require them give you a solution.

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