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my package does not arrived until now

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My order number is CP421508528CN and LZ595293036CN . I found that these two packages were sent to Canada from January 20 and 22 respectively. It has been almost a week, and I still haven't received any news, and the progress has not been updated. I I called the post office and asked the post office. No one answered, I could only leave a message, but I have not returned the call. I understand that all routes have been delayed due to the epidemic. I mainly want to know when I can receive my parcel. Is my approximate time?

Thank you,
Ella Han

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1 Answer(s)

user
Hi Ella Han,

When they arrive in Jan.20, they are processed by Canada Post. You need to wait for more days to get update.

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