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my package didnt came

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Im writting you because my package didnt came.
And contact is china post.
Do you have any answer for me why i didnt get the package?
i buy the package on amazon.

My id: 655224789
Juš Dolničar

Thanks for answering my questions

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1 Answer(s)

user
Hi jus,

If it shows delivered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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