My package didn’t arrive but says delivered?

Asked by Steve burt | 10/28/2020 12:46:49 AM

Package lz350819184cn
The tracking says delivered
But I have not received the item Is not in my post box
Can you check what post box it went in !! not mine ?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 10/28/2020 7:43:33 PM Reply

Hi Steve burt,

It was delivered by La Poste in France. In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact La Poste to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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