My package didn’t arrive

Asked by Veronika | 1/26/2021 4:58:51 AM

My package tracking number LZ524276180CN is saying that it’s delivered but I never pot it

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 1/27/2021 1:19:44 AM Reply

Hi Veronika,

It was delivered on Jan.13. If you don't receive it, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact DHL to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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