my package did not come but it says delivered on app

Asked by tha choo | 10/6/2020 4:52:29 PM

where my package

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 10/6/2020 5:54:45 PM Reply

Hi tha choo,

If it's not delivered to your address. Possible reasons are:
1. The seller gives you a wrong tracking number.
2. The seller filled the address by mistake.
3. The courier in your country sent it to the wrong address by mistake.

You need to contact the seller or the courier to check for the reason as soon as possible. If you couldn't receive it, the seller should give you a solution at last.

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