My order shows as delivered but i never got it

Asked by Tiago Ramos | 7/31/2023 9:29:12 AM

my order AS030653023CN shows as delivered...never got it!

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 8/2/2023 7:52:23 PM Reply

Hi Tiago Ramos,

If you don't get it, you need to contact the seller to ask for the new tracking number in your country. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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