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My order says delivered

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My order shows delivered last night but we did not get it. Tracking number AM461518695CN

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1 Answer(s)

user
Hi Tracey,

Yes, it was delivered on August 18. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM461518695CN
Package status: Successfully received (10 days)
Country: China -> United States
2024-08-18 19:29 NORTH PORT, NORTH PORT 342, has been delivered to [US]
2024-08-18 15:19 NORTH PORT, NORTH PORT 342, Outbound delivery【US】
2024-08-18 11:46 NORTH PORT, NORTH PORT 342, Outbound delivery【US】
2024-08-17 15:20 ARRIVE AT DISTRIBUTION CE, the express leaves the processing center [US]
2024-08-17 09:27 ARRIVE AT DISTRIBUTION CE, the express leaves the processing center [US]
2024-08-16 10:55 Customs clearance completed, returned to overseas warehouse, express delivery leaves processing center [US]
2024-08-14 08:50 The board has been dismantled and customs clearance is in progress. Export customs clearance is completed [The board has been dismantled and customs clearance is in progress]
2024-08-13 13:43 The flight has arrived, the pallets are being unpacked, the express has arrived at the processing center, the express has arrived at the [US] customs [the flight has arrived, the pallets are being unpacked, the express has arrived at the processing center], waiting for customs clearance
2024-08-12 10:18 INTERNATIONAL AIRPORT, Departed, Customs clearance completed at destination country [INTERNATIONAL AIRPORT, Departed]
2024-08-11 18:18 The goods have arrived at the port and are waiting for the flight to be arranged. The express has arrived at the customs of the origin [the goods have arrived at the port and are waiting for the flight to be arranged], waiting for customs clearance
2024-08-11 15:44 Goods leave the operation center, express leaves the processing center [Goods leave the operation center]
2024-08-11 12:32 Quanzhou, express delivery leaves the commercial express delivery processing center, express delivery arrives at the processing center [Quanzhou, express delivery leaves the commercial express delivery processing center]
2024-08-10 11:21 Quanzhou, express mail leaves the commercial express mail processing center, express mail leaves the processing center [Quanzhou, express mail leaves the commercial express mail processing center]
2024-08-09 17:56 Quanzhou City, the email left [Jinjiang International Sales Department] and is being sent to [Quanzhou City]
2024-08-09 17:56 Quanzhou City, the mail has been sorted at [Jinjiang City International Sales Department] and is ready to be sent out
2024-08-09 12:23 Quanzhou City, China Post has received the mail

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