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My order not moving for >15 days AM379084215CN

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My order not moving for >15 days AM379084215CN

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Its been over 5 days, but not moving (2 replies)

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Its been over 5 days since my package arrived at , Qingdao, Shandong
but mine is not moving anymore.

You said it is not normal if the package is not moving over five days

Does "five days" mean only working days ( Mon- Fri) ?

or whole week?

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