My order is stuck on flight departure since 31-08-2021. LV227562932CN

Asked by 123coatesy | 9/17/2021 1:26:46 AM

Ordered 2 packages from the same seller. 1 has arrived. The other is stuck on ‘flight departure’ since 31-08-2021.
Can anyone advise?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 9/19/2021 6:55:25 PM Reply

Hi 123coatesy,

Airline departs on August 31. It usually takes about 20-60 days to have update showing it arrives in UK after airline departs. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Related Questions

My order is stuck on flight departure since 31-08-2021. LV227562932CN (1 reply)

Ordered 2 packages from the same seller. 1 has arrived. The other is stuck on ‘flight departure’ since 31-08-2021.
Can anyone advise?

How long should I expect my parcel to take? (1 reply)

I had a package sent to me on April 14th, through China EMS. It was collected on the 15th and despatched to the UK on the 17th, however the tracking site I was provided with and my local couriers tracking both have no updated since. I thought EMS was usually quicker than this and I looked it up to read that EMS from China to the UK usually takes 7-20 days, but my tracking has not updated in a month.
I found tracking websites that share more detailed information however this is what I get:
May 8, 2021 22:14 -Flight Departure
May 8, 2021 22:14 - Transiting via the transit Airport
May 9, 2021 21:10 - Flight Departure
May 10, 2021 12:02 - Flight Departure
May 12, 2021 15:16 - Flight Departure
May 13, 2021 00:07 - Flight Departure
May 14, 2021 09:00 - Flight Departure
May 15, 2021 09:44 - Flight Departure

Why has its flight departed so many times? What does this mean. Should I be concerned about my parcel yet?? Or is taking this long normal for EMS

Where is my package now? (0 reply)

Where is my package now? These are the last 6 tracking results. It seems that Singapore Airlines had landed on wet concrete and got stuck forever.
TRACKING NO. RV578509497CN
3 Sep 2021 11:11 Arrival at the Destination Singapore airlines
2 Sep 2021 15:26 Flight Departure Singapore airlines
1 Sep 2021 09:52 Arrival at the Destination Singapore airlines
31 Aug 2021 14:53 Flight Departure Singapore airlines
31 Aug 2021 10:02 Flight Departure
24 Aug 2021 22:15 Handed over to the Carrier Guangzhou international mail exchange station, Guangzhou