My order is stuck at China Customers

Asked by rianna rumball | 11/15/2024 2:04:26 AM

Tracking number: LR307836618NL
Hello, I was not made aware of paying taxes to return a dress to a company.
How much is it, if it is a lot of money I cannot afford sadly.

Thank you in advance.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 11/15/2024 2:14:03 AM Reply

Hi rianna rumball,

I checked it for you and it's RMB156.57 .

You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' if you are the receiver. If no, you can also help the receiver to pay taxes by clicking '帮他人缴税' to check how much you need to pay the finish payment. They support payment through Alipay, WeChat and bank card.

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