My order is delivered

Asked by Carina Xavier moço | 8/14/2023 4:53:45 AM

Good evening, my order was sent of The China is delivered but I dis’t receive.
My track number order is AS020670628CN

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

3 Answer(s)

Daisy | 8/14/2023 5:03:46 AM Reply

Hi Carina Xavier moço,

If you don't get it, you need to contact the seller to ask for the new tracking number in your country. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tom | 8/21/2023 3:32:45 PM Reply

Hey! I'm still waiting mine... it's been close to 2 months, here is the tracking AG495992401CN

What's the status? thanks

gbear1980 | 12/5/2023 3:36:06 AM Reply

My package says delivered but I did not get it could you please confirm the address it was shipped too ty

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