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My Order hasn't received now

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Dear Team,
I'm from Austria and I'm searching for a package from China. It should have arrived at the end of June but it never found the way to my postadress. I think it's at the customer service in the Netherlands. Would you be so kind to help me?

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3 Answer(s)

user
Hi.
ordered RF779012925SG in mid March and still to this day no delivery!!
the covid19 excuse cant be enough NOW
you have deliveries to whole world except middle east!!
are you racist or something?
if you cant deliver items at least send it back to seller so i can do refund
why you dont care about our time and money?
user
Hi Jules,

What's the tracking number?
user
Hi EHSAN,

It's sent by 4PX express and it needs to be transited from Singapore first. There is no sign showing it arrives in Singapore. It's not normal. You need to contact the seller to get a solution as soon as possible.

Number: RF779012925SG
Package status: Expired
Country: China -> Iran
2020-03-14 23:30, HK, Hand over to airline.
2020-03-14 12:41, Information Received
2020-03-14 12:03, Domestic Air Cargo Termina,Shenzhen,China, Depart from facility to service provider.
2020-03-12 15:46, Longhua,Shenzhen,China, 4PX picked up shipment.
2020-03-12 15:46, Longhua,Shenzhen,China, Shipment arrived at facility and measured.

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