My order has not arrived at the address I requested.
Asked by Pablo Roca |
0
I wanna know where is my order, because it didn't arrived at the address I requested
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3 Answer(s)
Marie Oceane christabella
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I wanna know where is my parcel I didn't received it.The tracking number say it delivered.
Daisy
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Hi Marie Oceane christabella,
If it shows delivered by you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible.
If it shows delivered by you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible.
Daisy
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0
Hi Pablo Roca,
In this case, you need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that the courier sent it to a wrong address by mistake. You need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. If the package couldn't be found. You have the right to ask for refund or require to send one again to you from the seller.
In this case, you need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that the courier sent it to a wrong address by mistake. You need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. If the package couldn't be found. You have the right to ask for refund or require to send one again to you from the seller.