My order delivered but I' don't receive

Asked by MarjanParatscha | 6/24/2024 2:04:57 AM

My order delivered but I'm not receiving where my order this is my address. Cottbus 03044 Zuschka 25
Trucking number AT378692041CN

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 6/27/2024 2:00:05 AM Reply

Hi MarjanParatscha,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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