Hi Bob Silos,

According to the tracking information, AM095645043CN was delivered on October 8. If you don't get it, you need to contact the seller to ask for the new tracking number in Mexico. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM095645043CN
Package status: Successfully received (17 days)
Country: China -> Mexico
2023-10-08 16:13 Benito Juárez,Quintana Roo 77520, Submitted
2023-10-06 23:23 Benito Juárez, Quintana Roo 77520, out for delivery
2023-10-04 09:50 Quintana Roo DISTRIBUTION CENTER, the shipment is in transit within the country
2023-10-02 16:29 Quintana Roo DISTRIBUTION CENTER, the shipment is in transit within the country
2023-09-30 13:06 Quintana Roo DISTRIBUTION CENTER, the shipment is in transit within the country
2023-09-29 12:32 Quintana Roo DISTRIBUTION CENTER, the shipment is in transit within the country
2023-09-28 14:22 Quintana Roo DISTRIBUTION CENTER, the shipment leaves the processing center
2023-09-27 02:49 Quintana Roo DISTRIBUTION CENTER, shipment arrival processing center
2023-09-26 06:12 MX, customs clearance in destination country completed [MX]
2023-09-25 20:14 MX, the express arrives at the customs [MX] and is waiting for customs clearance
2023-09-25 10:47 MX, arrival
2023-09-24 18:19 Shenzhen City, Departure
2023-09-24 01:19 Shenzhen City, Carrier Received
2023-09-21 19:41 Changsha City, China Post has received the mail
2023-09-21 19:41 Changsha City, customer handover