Hi Butshianga jason,

According to the tracking information, AM695917573CN was delivered on Feb.17. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM695917573CN
Package status: Delivered
Country: China -> Belgium
2025-02-17 21:09 Delivered【Liège, 4000】, ready to invest
2025-02-17 04:33 Dispatching【Liège, 4000】, Delivery
2025-02-16 11:47 Departure from Processing Center【Liège,4000】, Express delivery departure processing center
2025-02-15 23:01 Arriyal at Processing Center【Liège,4000】, Express delivery to the processing center
2025-02-15 13:06 In Transit【Liège】, express delivery is being shipped in China
2025-02-14 17:10 Arrival at 【BE】, Arrival
2025-02-14 04:37 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-02-13 16:32 Departure from [Shenzhen], departure
2025-02-13 10:07 Received by Carrier 【Shenzhen】, carrier receiving
2025-02-12 23:09 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-02-12 14:27 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-02-12 04:24 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-02-11 23:16 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-02-11 19:18 Changsha City, China Post has collected emails