Hi Manjula,

According to the tracking information, AM097059338CN was delivered to Kotara,NSW 2289 on October 22. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM097059338CN
Package status: Successfully received (18 days)
Country: China -> Australia
2023-10-22 06:03 Kotara,NSW 2289, has been committed
2023-10-20 09:15 Kotara,NSW 2289, out for delivery
2023-10-17 12:37 NSW DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-15 18:23 NSW DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-13 10:31 NSW DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-12 05:07 NSW DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-11 08:29 NSW DISTRIBUTION CENTER, the shipment leaves the processing center
2023-10-09 21:31 NSW DISTRIBUTION CENTER, express delivery processing center
2023-10-09 02:42 AU, customs clearance in destination country completed [AU]
2023-10-08 15:38 AU, the express arrives at the customs [AU] and is waiting for customs clearance
2023-10-08 03:39 AU, arrival
2023-10-07 14:36 Shenzhen City, Departure
2023-10-06 22:35 Shenzhen City, Carrier Received
2023-10-04 23:15 Changsha City, China Post has received the mail
2023-10-04 23:15 Changsha City, customer handover