My item is stuck with customs

Asked by Ariel | 12/10/2020 1:06:24 AM

Hi my item is stuck with customs because I had submitted the wrong value. Could you please help?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 12/11/2020 7:57:52 PM Reply

Hi Ariel,

Sorry, we couldn't help you with that. You can only try to contact the customs to ask what to do to get it released.

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