My dhgate gate order says my package has been shipped but tracking dont work
Asked by chamath |
0
I ordered a package from a dhgate seller and the tracking number is LV324839755CN but when ever i try to check the status of it nothing comes up . Its been more than a week and i usually get updates after a week but this time it hasnt come up
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6 Answer(s)
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I placed and PAID for order from DHgate on Oct.4, 2022...today is
Nov.2,2022 I still have not received my order.. where is my order and when will I receive my order? Order number is
347 161 0515
Tracking number is
AQ 333 542 886 CN
Nov.2,2022 I still have not received my order.. where is my order and when will I receive my order? Order number is
347 161 0515
Tracking number is
AQ 333 542 886 CN
Tony Pucciarelli
Reply
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I ordered an Oxford University bookbag weeks ago. I was sent an rail telling me that my ordered shipped. This was weeks ago. I have been charged for the bag. But still do not have the bookbag.
Ilaria La Valle
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Hi, I placed an order with Dhgate LZ042131449CN
and in 20 days I have never been able to track the package. The tracking does not work, and the seller does not help me to have information about my order.
Please I want to know exactly where my package is and when it will arrive.
and in 20 days I have never been able to track the package. The tracking does not work, and the seller does not help me to have information about my order.
Please I want to know exactly where my package is and when it will arrive.
Daisy
Reply
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Hi Ilaria La Valle,
Tracking stop update after August 1. It's not normal. It may be stuck or lost. If the seller doesn't reply you and you couldn't receive it in time, you need to open a case from
Dhgate to get refund in time.
Order number: LZ042131449CN
Package status: Received information (19 days)
2024-08-01 17:40 Jiangmen City, your mail has passed the EU customs review and will be sent to the next link for processing
2024-08-01 11:53 Jiangmen City, according to the requirements of EU customs, your mail is being pre-declared (from October 2, 2023, all air cargo mail entering the EU must be pre-declared)
Tracking stop update after August 1. It's not normal. It may be stuck or lost. If the seller doesn't reply you and you couldn't receive it in time, you need to open a case from
Dhgate to get refund in time.
Order number: LZ042131449CN
Package status: Received information (19 days)
2024-08-01 17:40 Jiangmen City, your mail has passed the EU customs review and will be sent to the next link for processing
2024-08-01 11:53 Jiangmen City, according to the requirements of EU customs, your mail is being pre-declared (from October 2, 2023, all air cargo mail entering the EU must be pre-declared)
There is no tracking information for it at present. Possible reason is the sender just gave you a tracking number but hasn't shipped it.
You'd better contact the seller to confirm for the reason.