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More than the promised date

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My item has been stuck in China for more than 2 weeks. The promised time is 7-10 days but now it is 16 days. Please someone give me a more detailed info about my item.

EV001002303CN

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My item has been stuck in China for more than 2 weeks. The promised time is 7-10 days but now it is 16 days. Please someone give me a more detailed info about my item.

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First-Thank you for your help.
Could you tell what is going on with this shipment? It is way over the promised delivery date.
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