Hi Sheraz,

They were delivered on October 19. If you don't get them, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM075377440CN
Package status: Successfully received (16 days)
Country: China -> Italy
2023-10-19 14:53 Italian Rovigo, Rovigo, 45100, has been properly delivered [ Rovigo Rovigo ], has been properly delivered
2023-10-19 10:45 Italy Rovigo, Rovigo, 45100, outbound delivery [ Rovigo Rovigo ], go out delivery
2023-10-18 17:29 Italy [In/At Mailbox], In/At Mailbox, Express mail in transit within the country
2023-10-17 16:20 Rovigo, Italy, destination transshipment [Rovigo], express mail in transit within the country
2023-10-16 15:20 Italian shipments arrive at the processing center [Rovigo], and the shipment arrives at the processing center
2023-10-15 17:25 Italy arrives abroad [import customs retention for inspection], The import customs keep it for inspection, the express arrives at the processing center
2023-10-14 16:35 Italy arrives abroad [destination customs], Customs clearance is in progress, Express arrival at the processing center
2023-10-13 15:20 Arrive at the Airport of Destination country, Arrive at the Airport of Destination country
2023-10-12 13:15 China's customs clearance is completed and sent to the transshipment country [in transit], and the express leaves the processing center
2023-10-11 15:29 Chinese mail arrives at the delivery processing center [customs clearance], and express mail arrives at the processing center
2023-10-10 17:25 China Leave processing center, express shipments in transit within the country
2023-10-09 15:29 China Arrive at processing center, express shipments are in transit within the country
2023-10-08 16:25 China left the [Hong Kong Processing Center] has been exported and sealed, and the express mail has left the processing center
2023-10-07 14:29 Hong Kong arrives at [Hong Kong Processing Center], Express arrives at the processing center
2023-10-06 10:25 Shenzhen leaves [Shenzhen processing center], the next stop [Hong Kong processing center], Departed from post office, express mail leaves the processing center
2023-10-05 16:25 Shenzhen arrives at [Shenzhen processing center], Arrived to post office, express arrives at the processing center
2023-10-04 13:50 Wenzhou City, China Post has received mail
2023-10-04 13:50 Wenzhou City, Customer Handover

Order number: AM075376824CN
Package status: Successfully received (16 days)
Country: China -> Italy
2023-10-19 14:53 Italian Rovigo, Rovigo, 45100, has been properly delivered [ Rovigo Rovigo ], has been properly delivered
2023-10-19 10:45 Italy Rovigo, Rovigo, 45100, outbound delivery [ Rovigo Rovigo ], go out delivery
2023-10-18 17:29 Italy [In/At Mailbox], In/At Mailbox, Express mail in transit within the country
2023-10-17 16:20 Rovigo, Italy, destination transshipment [Rovigo], express mail in transit within the country
2023-10-16 15:20 Italian shipments arrive at the processing center [Rovigo], and the shipment arrives at the processing center
2023-10-15 17:25 Italy arrives abroad [import customs retention for inspection], The import customs keep it for inspection, the express arrives at the processing center
2023-10-14 16:35 Italy arrives abroad [destination customs], Customs clearance is in progress, Express arrival at the processing center
2023-10-13 15:20 Arrive at the Airport of Destination country, Arrive at the Airport of Destination country
2023-10-12 13:15 China's customs clearance is completed and sent to the transshipment country [in transit], and the express leaves the processing center
2023-10-11 15:29 Chinese mail arrives at the delivery processing center [customs clearance], and express mail arrives at the processing center
2023-10-10 17:25 China Leave processing center, express shipments in transit within the country
2023-10-09 15:29 China Arrive at processing center, express shipments are in transit within the country
2023-10-08 16:25 China left the [Hong Kong Processing Center] has been exported and sealed, and the express mail has left the processing center
2023-10-07 14:29 Hong Kong arrives at [Hong Kong Processing Center], Express arrives at the processing center
2023-10-06 10:25 Shenzhen leaves [Shenzhen processing center], the next stop [Hong Kong processing center], Departed from post office, express mail leaves the processing center
2023-10-05 16:25 Shenzhen arrives at [Shenzhen processing center], Arrived to post office, express arrives at the processing center
2023-10-04 13:50 Wenzhou City, China Post has received mail
2023-10-04 13:50 Wenzhou City, Customer Handover