Missing the package in Shenyang city in China

Asked by Jennifer liu | 6/30/2022 5:44:31 AM

Dear Madam/ Sir,
I mailled the package to China from Australia on the 1st of April,2022. The track number is CF145701289AU. I checked online , it arrived in China on the 31st of May, it deliver to Shenyang customs on the 10th of June , it stucked there, it did not move any more, it showed it is waiting for tax , could you help me to tell who I should contact and solve the problem? Thank you very much!

Kind regards,

Jennifer

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 7/3/2022 11:48:14 PM Reply

Hi Jennifer liu,

You need to contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

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