Missing shipment

Asked by samanthagregg | 8/6/2021 1:06:39 AM

I can not locate my shipment. Was sent out nearly a week ago now. Tracking can't find it. Please help

1 Answer(s)

Daisy | 8/6/2021 1:28:50 AM Reply

Hi samanthagregg,

If there is no tracking information for it. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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