Hi he xing xing,

Sorry, we couldn't contact the customs for you. You need to contact the customs by yourself. If you couldn't, contact the seller to give you a solution in time.

Number: LZ723462265CN
Package status: In transit
Country: China -> Australia
2021-04-12 10:35 Customer enquiry lodged
2021-04-02 15:00 SYDNEY NSW, Arrived awaiting clearance (Inbound)
2021-03-17 03:30 GUANGZHOU (CN), Cleared and awaiting international departure
2021-03-15 14:25 GUANGZHOU (CN), Cleared and awaiting international departure
2021-03-14 05:52 GUANGZHOU (CN), Cleared and awaiting international departure
2021-03-13 22:44 CN-, CHINA, Received item from Sender (Outbound)
2021-03-13 22:12 CN-, CHINA, Received item from Sender (Outbound)

Hello. What happened to my package? It has been on transit for 30 days

AS810744142CN

Seller said they already sent it to the courier but I checked it’s still in transit?

Hi Rita,

It's in transit in the US now. If it's stuck for a long time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.


Number: AS810744142CN
Package status: In transit
2022-11-30 10:13 In the United States, mail is in transit within the country
2022-11-22 10:13 USA, Arrival in USA USA
2022-11-08 00:25 Shenzhen, mail in domestic transit
2022-11-08 00:20 Shenzhen processing center has received and sent, arrived at Shenzhen processing center Shenzhen processing center has received and sent

Can I get the address of Hurstville LPO to collect my undelivered parcel.
Thanks

My parcel has not been delivered and when I checked the tracking it states delivered. Tracking number ac033709937cn. Can someone help to tell me where this parcel is or who was to deliver it in Australia.