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Missing parcel

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I had a parcel delivered through you guys to Canada (tracking number LZ336495791CN). It says delivered Oct 20th/2020 through Canada Post but I never received this package. I called them and they said that you have to submit a request to them about the missing package? Please let me know what to do with this. This was a gift for my husband and i am very sad that i am having to do this to get what i paid for.

You may get the answer from the following articles:

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1 Answer(s)

user
Hi Victoria Bielert,

You need to reflect the problem to the seller and the seller should check it and give you a solution about this for you.

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