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Missing Parcel

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Shipment number AS596895372CN has been shown as delivered but I have not received this item. The seller refuses to provide any information. Please can you help track my parcel?

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3 Answer(s)

user
I ordered a storage/make up box in May 2020,all i received today was a small led mirror,where is my storage box.
user
Hi ACole,

The pacakage should be delivered by Royal Mail when it arrived in UK. But it hasn't got by Royal Mail and delivered to some other place. You need to let the seller give you a solution or open a dispute to get refund as soon as possible.
user
Hi Carol Guthrie,

You need to contact the seller to reflect the problem and get a solution ASAP. If the seller doesn't reply you, it may be a scam.

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