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Missing parcel

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I bought a parcel on Ali Express and package was sent via your company. It has gone missing. RF468007855CN. Please locate exactly where this is urgently. Thank you

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3 Answer(s)

user
Hi Linda,

It has been in New Zealand since Dec. 23. New Zealand Post tried to deliver it to you for three times but seems failed. You'd better contact New Zealand Post as soon as possible to ask how to get it. Or it may be returned to China if no one get it.

Tracking result:
2016-12-30 17:41
New Zealand, the post office throw

2016-12-30 15:45
New Zealand, the post office throw

2016-12-29 08:58
New Zealand, the post office throw

2016-12-23 16:08
NZNZAKLA, to Exchange Bureau

2016-12-16 14:57
Shanghai Pudong, left hand navigation

2016-12-16 14:34
Shanghai Pudong, reach

2016-12-14 23:49
Shanghai Exchange Bureau, have been exported directly

2016-12-14 21:12
Shanghai Exchange Bureau, have been exported to open

2016-12-12 13:52
Exchange Bureau in Beijing, have been exported to each other (internal transit)

2016-12-12 11:40
Exchange Bureau in Beijing, have been exported to open

2016-12-11 18:10
Cross-border e-commerce service center, left

2016-12-11 18:09
Cross-border e-business service centre,

2016-12-11 17:46
Cross-border e-business service centre has been receiving and sending

2016-12-08 10:29
Electronic information has been received
user
MISSING PARCEL /NOT DELIVERED TO ME
I ordered a parcel and paid to be delivered in Nairobi Kenya since 25th August with several emails no evidence.( GOA105432972YQ) using tracking number shows it was delivered successfully on 29th Sept which was on a Sunday and not office opening day. even after paying experts here its all in vain. where is my parcel and who signed it since i didn't received it? kindly clarify
thank you
Florence
user
Hi Florence,

GOA105432972YQ is shipped by Gan De International Logisitcs (赣德). Tracking information shows it was delivered on September 28. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: GOA105432972YQ
Package status: Successfully received (29 days)
Country: China -> Kenya
2024-09-28 23:15 Delivered,Nairobi 254
2024-09-27 22:24 Out for Delivery,Nairobi
2024-09-25 02:56 Arrive at the mail processing center, Nairobi
2024-09-22 00:16 Arrive at the sorting and distribution center
2024-09-18 11:31 Leave the processingcenter, and move to the next facility
2024-09-15 04:04 Mail import Customs clearance completed
2024-09-11 13:24 goods Arrived at AIRPORT of Destination
2024-09-07 22:44 Leaving the terminal, the airline departs
2024-09-04 13:36 shenzhen, arrival terminal
2024-09-02 00:23 Shenzhen City, Express Shipment Arrival Processing Center [Shenzhen City]
2024-09-01 11:34 Shenzhen City, Express Shipment Arrival Processing Center [Shenzhen City]
2024-08-31 12:31 Shenzhen City, leaving [Hong Kong China Express Project Department], next stop [Guangzhou Commercial Center]
2024-08-31 00:01 Shenzhen City, [Hong Kong China Express Project Department] has received and shipped

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