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Missing parcel

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My parcel is showing as delivered but I haven't received it. I also can't find who the courier is, cwnyou help?

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1 Answer(s)

user
Hi Julieann,

If you don't get it, you need to contact the seller to ask for the new tracking number in your country. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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