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Missing Parcel

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My package is not received since 07 Nov 2021. It was stuck at" 广州市,送交承运商” since 2021-11-07, 0345. My package tracking number is CP412691539CN and is deliver to Singapore.

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2 Answer(s)

user
Hi NG SUN LING,

China Post doesn't provide full tracking service for it. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.
user
HI Daisy,
Thanks for your reply. "China Post doesn't provide full tracking service for it. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible" So means after 90 days if I still did not received my parcel and I need to inform my seller ?

Best Regards,

Sun Ling

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